THE CLIENT
Industry: Insurance
Location: Germany
Size: 5,700 employees
BarmeniaGothaer is one of Germany’s established insurance providers, offering a broad portfolio of insurance solutions to private and corporate customers.
With a longstanding history and a strong commitment to trust, reliability, and innovation, the organisation continuously invests in modernising its IT landscape to safeguard business operations and customer data.
Operating in a highly regulated financial services environment, BarmeniaGothaer must comply with strict security, privacy, and operational continuity requirements.
THE GOAL
BarmeniaGothaer’s objective was to transform its vulnerability management practices from decentralised, manual activities into a proactive, transparent, and scalable model, through improved risk prioritisation, enhanced visibility across IT assets, and standardised, auditable processes.
PRODUCTS DEPLOYED
ServiceNow Vulnerability Response Module (VR)
Integration with Tenable
PRODUCTS DISPLACED
Decentralised, manual tracking methods
THE PROJECT
To further enhance its cybersecurity posture and proactively manage IT vulnerabilities, BarmeniaGothaer initiated a strategic programme to implement the Vulnerability Response (VR) module on the ServiceNow platform.
Partnering with Wrangu, a ServiceNow Elite implementation partner, BarmeniaGothaer deployed a modern vulnerability management capability designed to proactively identify and assess IT vulnerabilities, minimise risk exposure across critical systems, align processes with regulatory and industry standards, and establish a scalable, sustainable vulnerability management framework.
In January 2026, BarmeniaGothaer achieved a major milestone with the successful technical GoLive, establishing a structured and transparent approach to handling vulnerabilities detected across servers and applications. This foundation enables long-term operational excellence and paves the way for future expansion.
SUCCESS FACTORS
Why this project was a success:
- Phased, Measurable Approach: The multi-sprint, phased rollout enabled early value realisation while laying the groundwork for long-term maturity.
- Highly Engaged BarmeniaGothaer Team: Cross-functional engagement across security, IT, and operational stakeholders drove adoption and ensured strong organisational alignment.
- Governance and Compliance Focus: The project aligned its process design with regulatory and industry standards, embedding structured SLAs, scoring models, and a robust exception management approach.
- Wrangu’s Expertise: BarmeniaGothaer benefited from Wrangu’s structured delivery model, close collaboration, and trusted advisory role, ensuring predictable outcomes and efficient execution.
