OUR PROFESSIONAL SERVICES
We are proud to be the first ServiceNow partner to specialise in integrated risk, security and privacy solutions. We have a wealth of experience delivering Integrated Risk Management (IRM), Third-Party Risk Management (TPRM), Security Operations (SecOps), Business Continuity Management (BCM) and Privacy Solutions. We have been trusted to solve business problems in over 500 projects with our clients.
Implementation services
We follow the ServiceNow implementation methodology. The ServiceNow value-based best practice has been adapted to reflect our specialist services and products enabling us to deliver even greater value. The process is an end to end lifecycle that aims to accelerate the delivery, effectively manage engagement risk and ensure consistent and predictable delivery.
Our goals are as follows:
- To ensure the value delivered aligns with your objective(s)
- To ensure common processes are used for effective management of this engagement
- To manage the risks, changes and communication during the engagement
- To assist you in delivering successful solutions applying proper governance
- To assist you throughout the engagement and leverage best practices
Training services
We understand that the success of any new solution implementation is highly dependent on speed to adoption and happiness of the target user base. Effective training can increase user adoption, satisfaction and efficiency by up to 80%. Our dedicated training team can help drive the success of your implementation.
Architectural and Governance Services
Our certified consultants and solution architects have a wealth of experience. This deep experience enables us to steer our clients through their journey, no matter the starting point, ensuring they get maximum value from their ServiceNow investment.
